VOICE

Refund Policy

We appreciates your generous support. We are committed to ensuring transparency and accountability in the use of funds received from donors like you. This Refund Policy outlines the conditions under which refunds may be processed for donations made through our website donate.voicepune.com.

  1. Donations and Refunds:Donations made to ISKCON are generally non-refundable. Once a donation is processed, the funds are used for our charitable activities, and it is not possible to refund these amounts. However, we understand that certain circumstances may arise where a refund may be necessary.

  2. Refund Request Conditions:A refund request may be considered in the following cases: The donation was made in error (e.g., duplicate donations or incorrect donation amount). The donor changed their mind about contributing, and the request is made within a reasonable time (e.g., 24 to 48 hours after the donation). A technical error during the donation process resulted in an incorrect or unintended amount being charged. In cases of unauthorized transactions or suspected fraud.

  3. How to Request a Refund:If you believe your donation qualifies for a refund based on the conditions above, please contact us at easy@voicepune.com with the following information:

    - Your full name - Donation amount - Date of donation - Transaction ID or reference number - Reason for requesting a refund

    We will review your request and respond within 7-10 business days.

  4. Refund Processing If your refund request is approved, we will process the refund within 7-14 business days. If approved, the refund process will be shared with you.

  5. Changes to This Policy We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, with the "Last Updated" date revised accordingly. We encourage you to review this policy periodically.

  6. Contact Us If you have any questions or concerns regarding this Refund Policy, please contact us at: easy@voicepune.com